Service
Bug Bounty and Vulnerability Disclosure
Structured processing of external security reports without unnecessarily tying up internal teams.
When this service fits
Bug bounty and disclosure processes create transparency, but can put a lot of strain on internal teams. Reports must be technically evaluated, prioritized, communicated and transferred to product development or operation.
What I do
I check incoming reports for reproducibility, scope and actual impact, support researchers with queries and translate valid findings into measures that can be processed internally. I can also structure roles, reaction times and escalation paths for a disclosure process.
What you get
I support triage, technical assessment, prioritization, communication with researchers and building resilient processes. Valid findings are processed in a controlled manner; irrelevant messages tie up less capacity.
- documented assessment and priority for each agreed report
- clear questions and technically reliable communication
- Recommendations for remediation, verification and coordinated disclosure
- If desired, a lean process with roles and reaction goals
Typical process
After a short process and scope clarification, I take on individual reports or an agreed quota. I escalate critical cases immediately; other reports are evaluated collectively and coordinated at a fixed rate.
Prerequisites
A named internal owner, access to messages and, if necessary, testing options are required. Approvals for communication, rewards, publication and risk acceptance remain with the client.
Typical timeframe
Depending on the complexity, a single report can often be processed within one to three working days. Building a basic disclosure process typically requires several workshops and subsequent testing.
Not included
This does not include the operation of a bug bounty platform, legal advice, independent payment decisions, public relations or testing outside of an express release.